Can I get out of my Virgin Media contract?

Can I get out of my Virgin Media contract?

Can I get out of my Virgin Media contract?

If you are a Virgin customer and you are out of contract, you're free to leave at any point and just need to give 30 days' notice. As the most competitive prices are usually reserved for new customers, you are likely to get a better deal if you switch to a new provider.

Can I cancel Virgin Media without cancellation fee?

If you want to avoid an early-exit fee, your first port of call should be to get in touch with the Virgin Media customer service, which you can contact by phoning 0345 454 1111.

Can you cancel Virgin Media at any time?

- You can cancel this agreement at any time by giving 30 days' notice. - If you cancel this agreement before the minimum period has finished (and not during the cooling off period) you may have to pay an early disconnection fee. We will tell you how much this will be before you cancel.

How much notice do I have to give Virgin Media to cancel?

30 days' If you're on a 30 day rolling contract or you decide to leave us after your minimum fixed term contract period, you'll just need to give us 30 days' notice.

What happens when my Virgin Media contract ends?

What if I don't make any changes when my contract ends? Your service will continue after your minimum term ends. You can stay as you are, arrange a new contract with us or switch to a different provider at any time by giving us 30 days' notice.

What happens if I cancel my Virgin Media Direct Debit?

If you cancel the Direct Debit John this will have an adverse impact on your credit report. This also wouldn't cancel the account, you would still be an active customer. If you give us another call you'll be able to log a complaint, you can see more on...

How do I cancel Virgin Media for free?

Virgin Media customers can cancel by calling customer service on 0345 454 1111 or by writing to Virgin at Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG.

How easy is it to cancel Virgin Media?

How do I cancel my Virgin Media subscription? ... Virgin Media customers can cancel by calling customer service on 0345 454 1111 or by writing to Virgin at Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG.

How long is the contract with Virgin Media?

Our standard offers are available with a fixed term contract of 9, 12, 18 or 24 months, depending on the bundle or offer you've chosen. If you're settled where you are and you don't plan to move home, this type of contract may work best for you.

How do you check when my Virgin Media contract ends?

Check your Virgin Media contract status

  1. Log in to your Virgin Media account.
  2. Select 'My Account'.
  3. Select 'Check your contract details'. You'll find your end date here.

How much does it cost to cancel Virgin Media?

As an example, then, if you had six months left on your contract and your monthly payments for your Virgin Media services are £50 per month, you will pay around £40 multiplied by the six months remaining, or around about £240. Ouch! Sometimes, though – sometimes you can cancel for free, even if you're still under contract.

What can I do about Virgin Media price increase?

Affected Virgin Media customers were initially able to cancel their contract for free and start looking elsewhere for a cheaper deal. This is in contrast with other providers, such as BT, Plusnet and EE, who have added an annual price increase of 3.

What happens if you leave Virgin Media early?

The terms and conditions of the contract mean if you leave early you may have to pay a penalty fee. This could be either a set amount or the remainder of the contract, depending on when you signed up and the reasons for leaving. However, if this is the situation it is worth asking Virgin to waive the penalty fee.

What happens if my Virgin Media tariff goes up?

This is when your fixed-term contract has ended and your provider is able to increase your monthly prices. In some cases your monthly tariff can go up by as much as 40%. However, at this stage you’re also free to cancel your contract and switch to a new provider at any time.

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